Cookies Policy

This document is published in English. The English text is the governing version.

The cookies and similar technologies we use, what each one does, and how to control them.

1. About this policy

This Cookies Policy explains how AI Solution Technologies Pty Ltd (“AI Solution Technologies”, “we”, “us” or “our”) uses cookies and similar technologies on the Hivenox website at hivenox.com and within the Hivenox platform (together, the “Service”). It should be read with our Privacy Policy. Where required by law, we obtain your consent to non-essential cookies through our cookie banner.

2. What are cookies

Cookies are small text files placed on your device when you visit a website or use an online service. Similar technologies include pixels, tags, local storage and software development kits, referred to collectively as “cookies” in this policy. They help operate the Service, remember preferences, keep you signed in, and understand usage.

3. Types of cookies we use

3.1 Strictly necessary cookies

Essential for the Service to function, including authentication, session management, load balancing and security. These cannot be switched off in our systems.

3.2 Performance and analytics cookies

Help us understand how the Service is used so we can measure and improve performance. Information is generally aggregated.

3.3 Functional cookies

Remember your preferences and settings to provide enhanced, personalised features.

3.4 Marketing and targeting cookies

Set by us or our partners on the marketing website to measure campaigns and show relevant content. These are not used inside authenticated Customer environments for advertising.

4. Examples of cookies

Specific cookies may change over time. Common examples include:

Cookie / provider	Category	Purpose	Typical duration
Session / auth cookie	Strictly necessary	Keeps you signed in and secures your session	Session
Consent preferences	Strictly necessary	Stores your cookie consent choices	Up to 12 months
Analytics (e.g. Google/Product analytics)	Performance	Measures usage and performance of the Service	Up to 24 months
Preference cookie	Functional	Remembers language, region and UI settings	Up to 12 months
Marketing pixels	Marketing	Measures marketing campaign performance	Up to 12 months

5. Third-party cookies

Some cookies are set by third parties providing services on the Website, such as analytics providers, content delivery networks, video and social media platforms. Their use of information is governed by their own privacy and cookie policies.

6. Managing your preferences

You can manage cookies by using our cookie banner or preference centre where available, adjusting your browser settings to block or delete cookies, and using industry and provider opt-out tools for analytics and advertising cookies. Disabling some cookies may affect how parts of the Service function.

7. Do Not Track

There is currently no consistent industry standard for responding to browser “Do Not Track” signals. We handle such signals in accordance with applicable law and any emerging standards.

8. Changes

We may update this Cookies Policy from time to time. The current version is always available on the Website. This policy is effective from 1 January 2026.