Legal & Trust Centre
HIVENOX is operated by AI Solution Technologies Pty Ltd. These are the documents that govern how we handle your data, what you are licensed to use, and the commercial terms of your subscription — published in full, not summarised.
Data & privacy
How we handle personal information across Australia, the EU and the UK.
What personal information we collect, how we use and protect it, and the choices you have.
Effective 1 January 2026Read document →The cookies and similar technologies we use, what each one does, and how to control them.
Effective 1 January 2026Read document →Our statement of compliance with the Privacy Act 1988 (Cth) and the Notifiable Data Breaches scheme.
Effective 1 January 2026Read document →How we meet each of the thirteen APPs, from open management through to correction.
Effective 1 January 2026Read document →Our commitment under the EU and UK GDPR: lawful bases, data subject rights and transfers.
Effective 1 January 2026Read document →Commercial
The contracts that govern your subscription, your data and your licence.
The terms on which we process personal data on your behalf, with the processing annexes.
Effective 1 January 2026Read document →Cancellations, renewals, refunds and your rights under the Australian Consumer Law.
Effective 1 January 2026Read document →The agreement that governs your subscription to and use of the HIVENOX platform.
Available on requestEmail the Privacy Officer for a copyThe licence granted to the people who sign in and use HIVENOX day to day.
Available on requestEmail the Privacy Officer for a copyQuestions
Requests for access, correction or erasure, data processing questions, security queries and complaints all go to the same place, and we answer within a reasonable period.
If you have any questions about these documents, or wish to exercise any of your rights, please contact us using the details below.
Hivenox — operated by AI Solution Technologies Pty Ltd
Talk to HIVENOX
The policies set out the rules. The team can walk you through how they apply to your data, your contracts and your markets.